Usability

Usability

SDAIA’s website facilities and prompts accessing all available government information related to the authority or any of its sectors or businesses.

SDAIA takes into account the importance of providing a technological experience for all user segments with no particular requirements, such as the educational levels or any specific abilities to access the available information. Through its website, SDAIA also seeks to attain transparency and objectivity and enhance community participation to accomplish its goals. ​

The website’s usability is demonstrated through the following:

• Website Menus: The website contains main upper menus, classified according to the best practices and international indicators. Each main menu includes drop-down lists with all information arranged according to each classification. The main menu appears on all website pages, making it easier for the user to navigate between pages without going back through the browser. This allows users to move from one page to another throughout the website instantly.
• ​ Navigation: The website helps users to navigate through sub-links that appear on each page to review the sequence of the webpages. This allows users to recognize their current webpage and help them to freely browse through other levels of the website instantly.
• Hyperlinks: These links appear within the texts or at the bottom of pages to link the topics on the website and to facilitate visiting other related parties’ websites.
• Web Browser: SDAIA ensures that the website can support most of the popular browsers.
• ​ Communication Channels: The website offers easy-to-use communication channels that allow users to send their inquiries and suggestions and raise complaints, during which notifications are sent to the concerned party through the main menu Contact us.