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E-Service
Statistics
Tawakkalna app seeks to provide an integrated and seamless experience to facilitate the daily lives of citizens, residents, and visitors of the Kingdom of Saudi Arabia through a digital application that combines all vital services, information, cards, and documents in one place. Tawakkalna also allows users to stay up to date with the latest partner news and articles and keep up with events in the Kingdom through Tawakkalna Calendar. Additionally, users can visit special partner pages to quickly access user and entity information related to that partner. Furthermore, the Tawakkalna Reminders service allows users to track the expiration date of their official documents by sending early reminders, urging users to renew their documents before the designated expiration date. This and many other Tawakkalna features contribute to improving the quality of life and achieving one of the goals of Vision 2030.
General Statistics:
+77
Countries in which Tawakkalna is available
Prominent Awards:
| Award | Entity |
|---|
| First place for the ecosystem’s efficiency in crisis management | Ghazi Al Gosaibi Award |
| The United Nations Public Service Award | United Nations |
| Makkah Excellence Award | Emirate of Makkah Province |
| Second place among 12 government platforms in the Digital Experience Maturity Index for Government Services in 2022 | Digital Government Authority |
| The Global Project Excellence Award (second place for best technological project) at the PMO Summit 2023 | PMI KSA Chapter |
| Weather and Climate Award on the Arab Meteorological Day for best media and awareness-rising efforts during the 1444 AH Hajj season | National Center for Meteorology |
| One of the top five projects at the 2021 WSIS Forum by the International Telecommunication Union (ITU) | International Telecommunication Union (ITU) |
Efaa is a platform that enables citizens, residents, visitors, and business owners to preview all violations issued against them by government entities.
The platform contributes to standardizing, facilitating, and improving the process related to violations, linking all relevant entities to one platform, in addition to standardizing the payment process and meeting all standards of confidentiality and information-sharing.
E-Service Statistics
33
Government entities have been linked
A set of integrated products and platforms that aim to improve the quality of national data, enhance its sharing between entities, and contribute to building a data-driven digital economy in the Kingdom.
E-Service Statistics
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+322 government entities hosted in the data lake.
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+400 government systems data integrated into the data lake.
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+370 data sharing services published through the Digital Data Market.
- National Data Bank Received the Informatica
Innovation
Awardin data privacy and governance in the Middle East.
- National Data Bank Received
(ISO09001) certification due to the operations maturity of the National Data Bank sector departments
- National Data Bank Received the
“Technology Project of the Year 2022” award from the Project Management Institute in the Kingdom of Saudi Arabia.
is one of the technological and innovative solutions that support digital transformation in line with Vision 2030. The Cloud provides a secure and integrated digital infrastructure for government entities. It aims to unify data centers in government sectors to boost operational performance in such centers.
E-Service Statistics
253
Hosted government entities
175
Government data centers have been integrated
Boroog was established in March 2020 as a secure video communication platform for governmental and semi-governmental entities. It is a unified national platform that provides secure video communication services using the best technologies and features through a unique user experience with the highest levels of security, reliability, and flexibility.
E-Service Statistics
A reliable national platform that sends SMS to the public in integration with government and private entities aiming to enhance the beneficiaries’ productivity at service and financial levels.
E-Service Statistics
A national platform that provides unified and secure access to different private and public sectors' platforms using a single and secure digital ID following high-security measures and standards in accordance with best international practices.
E-Service Statistics
High Order No. (48019) was issued on 8/13/1441 AH to launch the National Platform for Charitable Work (Ehsan), a platform that works on investing data and AI to maximize the impact and sustainability of charitable and developmental projects and services by providing advanced digital solutions and building an effective ecosystem through partnerships between government, private, and non-profit sectors, aiming to enhance the Kingdom’s leading role in charitable and developmental work and increase the contribution of the non-profit sector to the GDP.
E-Service Statistics
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Small
Yes
Theme1
No