Page Content
E-Service
Statistics
Tawakkalna app seeks to provide an integrated and seamless experience to facilitate the daily
lives of citizens, residents, and visitors of the Kingdom of Saudi Arabia through a digital
application that combines all vital services, information, cards, and documents in one
place. Tawakkalna also allows users to stay up to date with the latest partner news and
articles and keep up with events in the Kingdom through Tawakkalna Calendar. Additionally,
users can visit special partner pages to quickly access user and entity information related
to that partner. Furthermore, the Tawakkalna Reminders service allows users to track the
expiration date of their official documents by sending early reminders, urging users to
renew their documents before the designated expiration date. This and many other Tawakkalna
features contribute to improving the quality of life and achieving one of the goals of
Vision 2030.
E-Service Statistics
+77
Countries in which Tawakkalna is available
Prominent Awards
- Tawakkalna won first place among 39 government platforms in the
Digital Experience Maturity Index for
Government Services in 2024.
- Tawakkalna participated in the Digital Government Authority’s Digital Transformation
Index 2023. The index aims to enhance government entities’ compliance with
directives on digital transformation, improve the quality of digital services for
beneficiaries, and support the Kingdom’s advancement in global rankings related to
digital government development. As a result, SDAIA
achieved the ‘Creativity’ level for 2023.
- Tawakkalna ranked sixth among 24 government platforms in the
Digital Experience Maturity Index for
Government Services in 2023.
- First place for the
ecosystem’s efficiency in crisis management
from Ghazi Al Gosaibi Award.
- The United Nations
Public Service Award from United Nations.
-
Makkah Excellence Award from Emirate of Makkah
Province
- Second place among 12 government platforms in the
Digital Experience Maturity Index for Government
Services in 2022 from Digital Government Authority.
-
The Global Project Excellence Award (second
place for best technological project) at the PMO Summit 2023 from PMI KSA Chapter.
-
Weather and Climate Award the Arab
Meteorological Day for best media and awareness-rising efforts during the 1444 AH
Hajj season from National Center for Meteorology.
- One of the top five projects at the 2021
WSIS Forum by the International
Telecommunication Union (ITU) from International Telecommunication Union (ITU).
Efaa is a platform that enables citizens, residents, visitors, and business owners to preview
all violations issued against them by government entities.
The platform contributes to standardizing, facilitating, and improving the process related
to violations, linking all relevant entities to one platform, in addition to standardizing
the payment process and meeting all standards of confidentiality and information-sharing.
E-Service Statistics
33
Government entities have been linked
A set of integrated products and platforms that aim to improve the quality of national data,
enhance its sharing between entities, and contribute to building a data-driven digital
economy in the Kingdom.
E-Service Statistics
+360
government entities hosted in the data lake
+440
government systems data integrated into the data lake
+370
data sharing services published through the Digital Data Market
Prominent Awards
- National Data Bank Received the Informatica
Innovation
Awardin data privacy and governance in the
Middle East.
- National Data Bank Received
(ISO09001) certification due to the
operations maturity of the National Data Bank sector departments
- National Data Bank Received the
“Technology Project of the Year 2022” award
from the Project Management Institute in the Kingdom of Saudi Arabia.
is one of the technological and innovative solutions that support digital transformation in
line with Vision 2030. The Cloud provides a secure and integrated digital infrastructure for
government entities. It aims to unify data centers in government sectors to boost
operational performance in such centers.
E-Service Statistics
268
Hosted government entities
200
Government data centers have been integrated
Boroog was established in March 2020 as a secure video communication platform for
governmental and semi-governmental entities. It is a unified national platform that provides
secure video communication services using the best technologies and features through a
unique user experience with the highest levels of security, reliability, and flexibility.
E-Service Statistics
A reliable national platform that sends SMS to the public in integration with
government and private entities aiming to enhance the beneficiaries’ productivity at service
and financial levels.
E-Service Statistics
A national platform that provides unified and secure access to different private and public
sectors' platforms using a single and secure digital ID following high-security measures
and standards in accordance with best international practices.
E-Service Statistics
High Order No. (48019) was issued on 8/13/1441 AH to launch the National Platform for
Charitable Work (Ehsan), a platform that works on investing data and AI to maximize the
impact and sustainability of charitable and developmental projects and services by providing
advanced digital solutions and building an effective ecosystem through partnerships between
government, private, and non-profit sectors, aiming to enhance the Kingdom’s leading role in
charitable and developmental work and increase the contribution of the non-profit sector to
the GDP.
E-Service Statistics
#6459a7
Small
Yes
Theme1
No